Category: User Experience
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A Harrowing Tale of User Acceptance Testing
My first encounter with user acceptance testing will scare you straight. Recently, I wrote an article about user acceptance testing (UAT) and was reminded of my very first encounter with validation testing on a software project. Here is that story as I remember it. WARNING: You may want to skip this story if the thought of wasted…
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User Acceptance Testing (UAT): What It Is, and What It Shouldn’t Be.
If you read one article describing User Acceptance Testing (UAT), you’ll walk away with a solid understanding of what it’s all about. If you read 5 or more articles, you might just wind up confused. That’s because “User Acceptance Testing” is one of those annoyingly overloaded terms that means different things to different organizations. Now,…
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Bad UI or Bad UX? The Real Story Behind the Hawaii Missile False Alarm.
The Hawaii missile false alarm was blamed on a moron operator and bad UI design. But what’s the real story? One Saturday morning in the state of Hawaii, everyone’s phone beeped and buzzed and displayed this official emergency message: “BALLISTIC MISSILE THREAT INBOUND TO HAWAII. SEEK IMMEDIATE SHELTER. THIS IS NOT A DRILL.” A similar…
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Why Is Beta Testing Important?
Why is beta testing important now more than ever before? The product development lifecycle has changed dramatically over the past 10 years, and beta testing is no longer a phase that definitively ends shortly before product launch. Product launch was traditionally the end of the product development lifecycle: (1) concept (2) design (3) build (4)…
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How Netflix Does A/B Testing (And You Can, Too)
Netflix is big. Your company is—most likely—not quite as big. So, when I tell you that Netflix uses A/B testing in numerous ways to improve their service and enhance their business, you might say, “That’s nice for them, but how does that help me and my decidedly smaller business?” If you said that, I’m glad…
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Neura / Beta Testing Case Study
Neura delivers high performance technology by optimizing battery consumption. Perhaps no technology will impact our future more than Artificial Intelligence. If 2017 was the “Year of The Bot”, 2018 may be the Year the Bot finally earns the title of “Smart”. A record breaking holiday sales season saw the Echo Dot become the #1 selling…
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Xerox / Beta Testing Case Study
Xerox Transportation launches mobility pilot after beta testing in select cities across the US. It shouldn’t be a surprise that the company most responsible for creating the modern personal computer is continuing to invest in research and development projects capable of changing our world. Since 1970, through its R&D labs, Xerox has built a distinguished…
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